Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Email address and password (for account creation)
• Lecture transcripts and study materials you upload
• Study guides you create and save
• Payment information (processed securely by Stripe)
• Usage data (pages visited, features used)

2. How We Use Your Information

We use your information to:

• Provide and improve our AI-powered study guide service
• Process your uploaded content to generate study materials
• Manage your account and subscription
• Send important updates about your account
• Analyze usage patterns to improve the service

3. Data Storage and Security

Your data is stored securely using industry-standard encryption. We use:

• Supabase for secure database storage
• OpenAI API for AI processing (subject to OpenAI's privacy policy)
• Stripe for payment processing (we never store credit card details)

4. Data Retention

We retain your data for as long as your account is active. Specifically:

• Account data (email, subscription status) — kept until you delete your account
• Uploaded transcripts — processed in real time and not stored on our servers beyond session use
• Generated study guides — kept until you delete them or delete your account
• Payment records — retained as required by Stripe and applicable financial regulations

When you delete your account, all associated personal data is permanently removed from our systems within 30 days.

5. Data Sharing

We do NOT sell your personal information. We share data only with:

• OpenAI (to process transcripts and generate study guides)
• Stripe (to process payments securely)
• Service providers who help us operate the platform

6. Your Rights

You have the right to:

• Access your personal data
• Delete your account and all associated data
• Export your study guides
• Opt out of marketing emails

7. GDPR and CCPA Rights

If you are located in the European Economic Area (EEA) or California, you have additional rights:

• Right of access — request a copy of all personal data we hold about you
• Right to rectification — request correction of inaccurate data
• Right to erasure ("right to be forgotten") — request deletion of your data
• Right to data portability — receive your data in a machine-readable format
• Right to object — object to processing of your data for direct marketing
• Right to restrict processing — request that we limit how we use your data

California residents (CCPA): You have the right to know what personal information we collect, to opt out of the sale of personal information (we do not sell your data), and to non-discrimination for exercising your rights.

To exercise any of these rights, contact us at info@nshoom.io. We will respond within 30 days.

8. Children's Privacy (COPPA)

Nshoom is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has created an account, please contact us at info@nshoom.io and we will promptly delete the account and associated data.

9. Cookies

We use cookies and similar tracking technologies to maintain your session and improve your experience. Specifically, we use:

• Session cookies — to keep you logged in during your visit
• Authentication tokens — managed by Supabase to verify your identity
• Preference cookies — to remember your settings

By using Nshoom, you consent to our use of cookies. You can disable cookies in your browser settings, but this may affect your ability to use the service.

10. Contact Us

For privacy-related questions, contact us at: info@nshoom.io

11. Changes to This Policy

We may update this policy from time to time. We'll notify you of significant changes by email or through the platform. The "Last Updated" date at the top of this page will reflect when changes were made.